Orders are processed immediately and shipped the next day by EMS or SF-Express from Shenzhen or Hong Kong. Large packages are sent by DHL (if you are in the Middle East, Aramex will be used).

We will provide you with tracking information about four days after shipment. Unfortunately, we cannot accept orders from India, Indonesia, Vietnam, and Japan, sorry!

We accept bank and credit cards via Stripe and payments using PayPal, Bitcoin, T/T, and Western Union.

When checking out, choose your desired payment option, and we will send you an invoice and instructions on how to pay within 24 hours. 

All products are sold “as is.” You assume responsibility for your purchase. No refunds nor exchanges will be issued. 

CRIS&COCO only offers immaculate high-quality designer bags and luxury accessories. Any damaged products or packages which don’t reach their destination are resent without further costs. If you have an issue, please contact customer service immediately to help you solve it as soon as possible.

Custom duties regularly do not apply. Some countries in the European Union, Canada, and the UK charge a small import fee, which you will be notified before delivery.